Frequently Asked Questions

Can I access content I used previously?

Yes. There are two ways to access content used before. Previously used content can be accessed in “LEARN & EARN” using the filter under the main menu bar. Content used in a previous term can be accessed by selecting “ARCHIVE: Past Courses” at the bottom of the search filter on the “LEARN & EARN” tab.


Can I update my personal info?

Yes. Once you have logged in clicked on your “NAME” above the menu bar. From the drop down menu select “personal profile” and update your personal information. Remember to select “UPDATE” to upload your new information.


Do I need a referral code when I register for the first time?

No. A referral code is not compulsory.


Do I need to track my tendoberries?

No. The tool tracks every activity and records all tendoberries earned. Select your name on the top of the menu bar and select “TENDOBERRIES HISTORY” to view a full breakdown.


How do I alert Tendopro.com about any technical related query?

Tendopro.com has a “REPORT A BUG” link at the bottom of the website. Select this link and input your technical related query in the fields provided for on the online form. Our technical team will receive your query, investigate and respond via email.


How do I earn my tendoberries?

Action buttons eg “WATCH THIS VIDEO 50” or “SHARE ON FACEBOOK 10” carries points against the activity displayed on the action button. By selecting action buttons and completing the activity tendoberries are earned.


How do I login?

Once you have registered to Tendopro.com you can login everytime using your email address and/or your cellphone number.


How do I redeem my reward or prize?

A prize or reward becomes redeemable when a user has the required amount of tendoberries available. Select the “REWARDS” tab to view rewards and prizes available. When “REDEEM” appears under a reward or prize select “REDEEM” and complete the form by inputting your info. Once your info has been received, and you have vetted for the reward or prize Tendopro.com will get in touch with either via your email or mobile phone number you provided at registration.


How do I use my daily free revision content in “LEARN & EARN”?

All content in “LEARN & EARN” is aligned to how lessons are presented in the classroom. Content activities carries a subject & topic description as well as the number of content activities per topic description. The number of content activities EG “ACTIVITY 1 OF 6” indicates how many content pieces is provided under a particular topic description. These pieces aligns to lessons presented by a teacher in the classroom.


I want to watch the video in full screen mode but not sure how to?

After selecting “WATCH THIS VIDEO” the video will play within a small window. Click on the enlarge button on the bottom right of the video to switch to full screen mode.


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